Welcome to Hummingbird!

Sign up now and become a “Registered User”.

What is a Registered User?

A Registered User is any law firm (or other organization) that has been approved by Hummingbird to collect money from consumers for the purpose of paying Hummingbird the cost of providing it's Pre-Bankruptcy Credit Counseling and Post-Bankruptcy Financial Education Certificates.

Please note: Consumers are NOT “Registered Users”. Consumers do not need to register or seek any sort of approval from Hummingbird.

What are the benefits of becoming a Registered User?

Re: Pre-Bankruptcy Credit Counseling Session

  • Hummingbird is approved* to provide the Pre-Bankruptcy Credit Counseling session in ALL districts in ALL States (and Territories).

  • Fast turn around time: Your clients can get their Pre-Bankruptcy Credit Counseling certificates almost immediately.

  • Everything can be done by Internet (and the telephone): Your clients do not even have to leave your office to complete Hummingbird's services. All that is needed is access to an “Internet connected” computer that meets Hummingbird’s basic system requirements.  Please Note: In North Carolina and Alabama, the entire process is completed via the Internet.  U.S. Trustee Districts require a telephone session, in addition to the Internet session.

  • Low Cost:

    • The cost is $34 per case (North Carolina & Alabama).
    • The cost is $49 per case in all other States & Territories.
    The difference in cost is due to different counseling procedures under Hummingbird’s approvals by UST and non-UST authorities.

  • The Internet session is available 24 hours a day.

  • Phone counselors and customer support are available from 7am to 11pm during the week and from 10am to 6pm over the weekend, Eastern Time.

  • Hummingbird will not give legal advice or undermine any advice you have given to you clients:

    • Hummingbird is a non-profit company, dedicated to consumer financial education.

    • Hummingbird is unbiased. Hummingbird advises consumers about all of their financial alternatives, but will never advise a consumer to take a specific course of action.

    • Hummingbird is not affiliated with any creditor and does not receive any funds or “kickbacks” from any financial institution, credit issuer, or other creditor-related sources.

    • Hummingbird does not do DMPs (Debt Management Plans).  DMPs are plans set up to collect money from consumers to pay the credit card companies and other creditors. Companies that provide Debt Management Programs receive a majority of their funding from such programs.  Hummingbird believes that by not providing Debt Management Programs, it can avoid any possible conflict of interest and remain unbiased about a consumer’s choices.

  • Hummingbird won’t try to sell your clients anything. Hummingbird will never sell anybody else’s products on its web site. Hummingbird's only source of funding is the cost it charges for providing its Credit Counseling and Financial Educational services and then only for consumers who wish to obtain a certification of completion.

  • Easy to use web site: Hummingbird knows that you don’t want to spend your time, or staff time, trying to explain the process to clients. To save you valuable time, Hummingbird is dedicated to making its web site as easy to use as possible.

Re: Post-Bankruptcy Financial Education

  • Hummingbird has been approved* to provide the Post-Bankruptcy Financial Education in ALL districts in ALL States (and Territories).

  • Fast turn around time: Your clients' Post-Bankruptcy Financial Education Certificates will be available within 24 hours of your clients' course completion.

  • Clients can view the educational course on DVD or the Internet 24 hours a day, 7 days a week: Once the course has been viewed, they merely need to complete a very short online survey.

  • Low Cost:

    • The cost is $8 per person in North Carolina & Alabama. 
    • The cost is $19 per person in all other states.*** 
    The difference in cost is due to different education procedures under Hummingbird’s approvals by UST and non-UST authorities.

  • The Internet session is available 24 hours a day.

  • Customer support is available to help from 7am to 11pm during the week and from 10am to 6pm over the weekend, Eastern Time.

Approval does not endorse or assure the quality of an Agency’s services.
*Approved to issue certificates in compliance with the Bankruptcy Code.
** These states are under the Bankruptcy Administrator System.
*** All other states are under US Trustee System.

Registered User

 

What Clients Are Saying

I have used several different providers for my clients' credit counseling certificate needs since the law changed. None come close to the service my clients and I have received from Hummingbird.

Other providers made repeated billing errors and we had problems both with getting the certificates and with the certificates themselves. We have never had a single problem with Hummingbird.

Thanks, Hummingbird, for making this part of BAPCPA a lot easier.

Richard E. West
Board Certified Consumer Bankruptcy Attorney
Dayton, Ohio